FAQs

 Welcome to Supreme Clean's Frequently Asked Questions! Here, we've compiled a treasure trove of knowledge to address all your queries, guiding you towards a pristine and dazzling environment. Explore our FAQs and discover the key to unlocking the secrets of exceptional cleanliness and unmatched brilliance! 

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Frequently Asked Questions

  • Do you offer different cleaning packages and costs?

    Yes, we have various cleaning and window cleaning packages. Whether you want a one-time clean or a recurring professional cleaning service, we have the right package for you!


    Check out our services for more info. 

  • How do i know that my team will do a good job?

    With our revolutionary Pay for Performance Plan, our professional house cleaners are paid off of the reviews that homeowners give them on their clean. This is an incredible incentive as a bonus to do their very best each and every time they are in your home.


    Additionally, each of our professional house cleaners undergoes intensive hands-on training, which teaches them the Supreme Clean systems that make us as successful as we are. Lastly, each of our housekeepers is bonded, insured, and thoroughly background checked before being hired. The specialists who clean your home are professional, and we take great pride in hiring the best people!

  • What is included in an Airbnb cleaning?

    We utilize expert cleaning equipment and eco-friendly products to make your Airbnb cleaner and fresher than any other. Room by room, we wash, scrub, dust, and vacuum to make your property clean and healthy.


    Our house cleaning includes:

    • Washing of linens and towels
    • Making of beds with new linens.
    • Floors are swept and mopped.
    • Vacuuming rugs and carpets.
    • The dusting of all surfaces.
    • Spotless cleaning of mirrors.
    • Cleaning of toilets.
    • Removing all trash. Bins cleared.
    • Cleaning of countertops.
    • Dishes are washed, dried, and stored.
    • And more

    Our house cleaning includes:

    • Washing of linens and towels
    • Making of beds with new linens.
    • Floors are swept and mopped.
    • Vacuuming rugs and carpets.
    • The dusting of all surfaces.
    • Spotless cleaning of mirrors.
    • Cleaning of toilets.
    • Removing all trash. Bins cleared.
    • Cleaning of countertops.
    • Dishes are washed, dried, and stored.
    • And more
  • How much will it cost to clean my home?

    We can give you a range that takes into account all the possibilities of cleaning your home. Because every home is unique, we base our pricing on factors like clutter, pets, and even your lifestyle, all of which affect the way we clean and impact the price. 

  • Do you bring your own cleaning, chemicals, and equipment?

    Yes, we bring everything we need to clean your home. You don't have to provide a thing!

  • How many people will be in my home during each cleaning?

    We may send one, two, or three team members to clean a home. Our goal is to customize the cleaning to meet our client’s needs and also provide our team members with the greatest opportunities for career advancement. We will work with you so that you know how many people will be in your home. We respect that your home is private, and the trust you place in us by inviting us into your home. 

  • If I sign up for long-term service, will the same person be in my home each time?

    We make every effort to ensure that we keep the same team who serves your home cleans during each visit. If a member of the team changes, our office staff will contact you beforehand to learn if you prefer someone other than your regular cleaning professional or would rather change your scheduled day so your favorite team member can clean. 

  • If there is a problem, who can I call?

    We want to hear from you. If you have any questions or concerns, please do not hesitate to contact our office so that we may address any concerns you have.   If you’re not satisfied with our services for any reason, let us know within 24-hours and we’ll be sure to make it right! If after a re-clean you are still not satisfied, we will refund you the entire payment for your service.

  • I would like to work for you. How do I apply?

    Please visit our career tab to submit an application. Our office will contact you so we can discuss any pre-qualifications for employment, the application process, benefits, and pay structure based on the position.  

  • How does your garage cleanout service work?

    Garages are notorious spots for junk, clutter, and general storage. Our garage cleanout service includes the removal and responsible disposal of your unwanted items. 


    Here's how it works:

    • We arrive on time for the scheduled appointment.
    • Show our team members to the garage and the junk you need them to collect.

    We have a solid reputation for friendly customer service, punctuality, professionalism and honesty and promise to treat every garage like our own. To make good on this promise, we take great care not to damage your possessions as we haul them away, then leave behind a junk-free garage for you to enjoy. 


    We recycle or donate the unwanted items in your garage whenever possible. 

  • What all is involved in your senior cleaning service?

    Our cleaning service for seniors can help:

    • Reduce respiratory issues
    • Improve the air quality inside the home
    • Reduce the chances of bacterial and viral infections
    • Seniors live more hygienically

    Our Cleaning techniques & Tasks

    We use proven cleaning products that eliminate dirt and dust at the source, ensuring your family member’s home stays clean long-term. Our cleaning experts can perform everything from basic housekeeping tasks to specialty cleaning of appliances, walls, cabinets, windows, and more for your aging loved one.


    Some of the cleaning services we perform for seniors include:


    • Housekeeping: When individuals start getting older, it can be more difficult to handle everyday house cleaning activities. Our team can take care of the sweeping, dusting, vacuuming, and more.
    • Home disinfection: Keeping a clean home for seniors is vital to their overall quality of life. Our cleaning experts use environmentally safe products to disinfect and sanitize all areas of the home.
    • Detailed cleaning: On top of housekeeping for your aging loved ones, SCPS's professionals are adept at performing detailed home cleaning. This includes dusting upholstery, cleaning toilets, wiping mirrors, and so much more.

    We look forward to helping your aging loved one live a healthier, cleaner life.

  • What is Green Cleaning?

    Green cleaning is the use of natural cleaning products that we create for customers that do not like the harsh smell of traditional cleaners. We create our different cleaners with or without scent. Just let us know that you prefer this cleaning when booking your services. 

  • Do you offer a payment plan?

    Yes, we do offer payment plans on both residential and commercial services of $300 or more. if you need to set up a payment plan, please contact us for more information. 

  • Do you offer discounts on recurring services?

    We do offer discounts if you set up recurring services with us. They are as follows:

    • Weekly Services-10%
    • Bi-Weekly Services-7%
    • Monthly Services-5%

    For more information, please contact us.

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